American Technology Consulting, LLC.

Quality Metrics

Examples of Quality Metrics

Customer Satisfaction -There is no better way to measure your software's quality beyond asking the customer about their experiences.
Ratings - The hard numbers that tell the story of your product's performance.
Failure Rate - The best way to ensure success is to understand how often the product fails over a period of time.
Mean Time Between Failures - Is your software reliable? To know this you must understand the average time between failures.
Quality of Service - Technical metrics such as error rates, bit rate, throughput, transmission delay and availability are hard numbers that indicate if, when, and where improvements to your software need to be made.
Defect Rate - The number of defects per 1000 lines of code can be considered a quality metric.
Continuous Improvement - Enables your team to self-organize and be accountable for improving the quality of their process. This allows your team leads to ask and possibly answer these questions: Are there certain practices that need to be shared? How do teams perform over time with certain changes injected?

Testing MetricsThese Smart Metrics provide you with actionable information on how to improve your software.

Test metrics create results: Provide evidence of the claim or prediction, understanding of what needs improved and allow inform decision making for next phase.

Types of Metrics:

Process Metrics: Understand how to improve your process, increase efficiency of the SDLC (Software Development Life Cycle).
Product Metrics: You want the best software product with the highest quality.
Project Metrics: Measure the efficiency of your project team, testing tools, and other principal aspects of your project.

Quality MeasurementYour Quality Measurements create a roadmap to achieving your desired result.

Quality measurements typically focus on structures or processes that have a demonstrated relationship to positive outcomes.

Three Layers of Quality:

Structure: Where, if any, is your software's infrastructure failing or malfunctioning? With Structural QM you can locate issues, assess possible solutions, and implement new strategies.
Process: Your process is key to achieving your desired outcomes. Is there a breakdown in your process? How can it be improved? QM delivers these answers.
Outcomes: To attain your desired outcomes the software's end user must be satisfied, and the software must fulfill your intended purpose.

Testing FrameworkIncrease your team's test speed and efficiency, improve test accuracy, reduce test maintenance, and lower risks. The Testing framework is responsible for defining the format in which to express expectations, creating a mechanism to hook into or drive the application under test, executing the tests and reporting results.

Testing framework is application independent, easy to expand, maintain and perpetuate.

An organized test framework helps you:

Avoid Duplication of Test Cases.
Organize your Team's Test Suites.
Improve Testing Efficiency.
Lower Maintenance Costs.
Maximize Test Coverage.
Minimize Need for Manual Intervention.

Automation FrameworkAn “Automation Framework” is scaffolding that provides an execution environment for the automation test scripts. The framework helps you to develop, execute and report the automation test scripts efficiently.

ATC works with you to overcome these nightmare scenarios.

Advantage of Automation Framework

Application Independent
Scalable and Maintainable
Reusability of code
Recovery scenario
Low-cost maintenance
Minimal manual intervention
Easy Reporting

About ATC American Technology Consulting (ATC) is perfectly positioned to assist organizations with direct-hire and staff augmentation services. We are people who lead, support and optimize your IT initiatives. Whether you need to fill one vacant position or add dozens of temporary staff to a new project, using ATC will eliminate the time, expense, and frustration of internally managing your own recruitment and staffing efforts.

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